Location – London, UK
We’re also proud of being one of the few bean-to-bar chocolate makers in the world, where we control every step of our chocolate production.
How you could help us to Enchant the World with Chocolate
We have an exciting opportunity where you could be a part of our incredible team.
In this role you will:
– Support the store management team towards the accomplishment of the retail plan
– Contribute to the operational excellence and financial performance of a store in the Lindt UK retail division, using responsible business practices and adhering to all company policies
– Embody the Lindt brand with passion and be part of a team of Lindt brand ambassadors who are experts at delivering the Lindt Service proposition and exceeding customer expectations every day
– Actively contribute towards an environment of collaboration through sharing knowledge, information and teamwork to drive ideas to action
Where you’ll be based
This role is based in O2, North Greenwich Store and is 12 hours per week
Key Responsibilities
– Maximising Sales Turnover and Store Profitability to Grow and Drive the Business Forward
– Use provided business tools, along with good personal judgement, to drive and exceed store sales and profit targets
– Collaborate with store management team on opportunities for key trading periods
Delivering and Developing Operational Excellence
– Contribute to a self-disciplined culture focused on flawless execution of processes, procedures, and initiatives including consistent delivery of presentation standards in store
– Maintain awareness of audit and loss prevention controls, delivering full compliance in all areas including inventory, cash reconciliation, deliveries etc.
– Comply with company Health and Safety policy and procedures, and take associated actions to ensure a safe working environment for all
– Escalate issues to the store management team when necessary in a timely manner
Delivering Outstanding Premium Visibility and Communication with our Customers
– Become an expert brand ambassador in delivering the Lindt Service proposition by living the values and personally contributing to a customer centric-culture
– Embrace the Global Retail Mystery Shop program, using the results to recognise strengths and share best practice
– Maintain monthly visual merchandising plan to company standard
– Stay informed of current trends and contribute to weekly Competitor Watch of the local market place
– Understand and actively anticipate consumer needs and go the extra mile to delight customers