Customer relations
Receptionist
Key facts
This job is declining in the United States. AI exposure: high according to the ILO, very high according to the BLS. Employment change in the United States by 2035: −1.7% (BLS). Future-proof jobs use similar skills: see "What next?".
The job
Greets, informs and directs visitors and callers at the front desk of a company or public service.
30 job titles linked to this page
Titles from the European ESCO classification. They are also used for search.
- animal care receptionist
- animal practice secretary
- company secretary
- corporate receptionist
- front desk agent
- front desk assistant
- front desk receptionist
- front line medical receptionist
- GP surgery receptionist
- head receptionist
- medical care front line receptionist
- medical institution front line receptionist
- medical receptionist
- medical receptionist front line
- night auditor
- night customer care manager
- night time customer auditor
- office receptionist
- overnight auditor
- overnight customer care manager
- receiving clerk
- receiving secretary
- receptionist
- receptionist in GP surgery
- secretary
- vet secretary
- veterinary practice administration officer
- veterinary practice secretary
- veterinary receptionist
- veterinary receptionists
What next?
Future-proof jobs that draw on skills close to this one. They are leads to explore, not an assessment of your profile.
- ChangingHotel receptionist
- ChangingSecurity guard
- ChangingHome care aide
Indicative matches: at launch they will come from the skills listed in official occupational directories.
Gauges
No US indicator measures hiring difficulty job by job: this gauge stays empty. How countries are compared
Sources
- AI exposure categories and employment projections, 2025-2035 (XLSX file)Bureau of Labor Statistics, United States · August 2026 · official statistics
- Generative AI and Jobs: a refined global index of occupational exposureInternational Labour Organization and NASK · May 2025 · large survey
- Jobs in 2030: projections by occupational family (summary table)Dares and France Stratégie · March 2022 · official statistics
- Labour needs survey (BMO) 2026France Travail · 2026 · large survey
- EURES report on labour shortages and surpluses 2025, annexEuropean Labour Authority · June 2026 · official statistics
Checked on 27 October 2026.